FAQ
Questions we get asked before a project starts.
If something here is still unclear, ask directly — a short message is usually faster than guessing.
Do I need a 3D model file to order?
No. You can bring a print-ready file (STL, 3MF, STEP or OBJ), or commission the studio to create the design from a sketch, photo or description. The two are quoted differently: printing is billed on material, machine time and finishing; design work is billed on design hours and revisions.
How much does a custom piece cost?
There is no published price list because cost depends on the size, material, print time, finishing and quantity. Every project is quoted in writing after review, itemizing design, material, machine time, setup, packaging and shipping where they apply.
Is the first consultation really free?
Yes. The initial consultation is complimentary, whether it is 15 or 30 minutes. Detailed CAD design, product development, prototypes, revisions and manufacturing are paid professional services. Any applicable fees are discussed before work begins.
How long does a project take?
Lead times depend on the queue and the project. Estimates begin after design approval and any required deposit — not from the date of inquiry. Rush schedules are possible where capacity allows and carry a stated surcharge.
Can you produce large quantities?
Small batches and larger production runs are both accepted, subject to project complexity and available capacity. No quantity is promised automatically; large runs may be scheduled in stages.
What file formats can I send?
STL, 3MF, STEP, OBJ for models, plus JPG, PNG and PDF for references. Files are uploaded to private storage, are never shown in the public gallery, and are not shared without permission.
Do I own the design after the project?
Paying for finished products does not automatically transfer ownership of the 3D model or design files. The studio's original designs remain the studio's work unless a written agreement says otherwise. Commercial resale, exclusive use and transfer of design ownership are available as separately priced written arrangements.
Can you use our school or team logo?
Yes — provided you confirm you have permission to use it. You are responsible for the rights to any logo, trademark, character or artwork you submit, and projects are declined where commercial licensing is unclear.
What materials are available?
Common options include PLA, PETG, ABS, ASA, TPU and resin. The right choice depends on strength, heat, flexibility and finish. Material availability changes, so the recommendation is confirmed on your quote.
Will a printed part look perfectly smooth?
3D printed parts carry visible layer lines and normal manufacturing variation. Functional dimensions are quoted to an agreed tolerance, and cosmetic expectations are confirmed at proof stage so there are no surprises.
Do you make safety-critical, medical or automotive structural parts?
Not without appropriate verification and written approval. Printed polymer parts are not a substitute for certified components where failure could cause injury or property damage. If your project is in this area, raise it at the consultation.
Do you share profits with fundraising organizations?
No. The studio is a commercial manufacturer. Organizations buy finished products at an agreed price and run their own campaigns, setting their own resale price and keeping the proceeds.