Privacy Policy

Information we collect

When you submit a quote request, partnership inquiry, consultation booking or contact message, we collect the information you enter: your name, email address, optional phone number, organization, project details, quantities, target dates and any files you upload.

Uploaded design files and reference images are stored privately. They are not published, resold or shared publicly, and they are not added to any public gallery without your written permission.

How it is used

Your information is used to respond to your inquiry, prepare estimates, produce your project, arrange delivery and keep a record of the work we agreed to do.

We do not sell customer information, and we do not send marketing email to addresses that have not opted in.

Payment information

No card details are stored by this website. If online payment is introduced, payment is handled by a payment provider and card data is entered on the provider's own secure checkout.

Retention and access

Project records and files are kept while a project is active and afterwards for as long as needed for warranty, reorder and accounting purposes. You can ask for your project files to be deleted once the project is closed.

Only the studio owner (and any assistant explicitly granted access) can view customer records and uploaded files.

Your choices

You can request a copy of the information held about you, ask for corrections, or ask for your records to be deleted by writing to the studio's published email address.

Other policies